Developing Capacities of Health Staff in Delhi

Developing Capacities of Health Staff in Delhi
Photo: UNDP India

In a first-of-its-kind initiative to build capacities of health professionals and strengthen public healthcare system in the country, the Health and Family Welfare department of the Government of the National Capital Territory of Delhi signed a Memorandum of Understanding (MoU) with UNDP. As part of the MoU, UNDP will provide training to 50 doctors and other staff members of the government in Supply Chain Management and Procurement processes.

Highlights

  • Procurement services in India represent 25 percent of GDP. Yet, there is a dearth of procurement professionals in the country.
  • In a first-of-its-kind initiative, the Health and Family Welfare department of the Government of Delhi signs an MoU with UNDP
  • Agreement aims to build capacities of health professionals and strengthen public healthcare in the country
  • As part of the Agreement, UNDP will provide training to 50 doctors and other staff members of the Government of Delhi in supply chain Management and Procurement processes
  • The six-month training, mostly web-based, would consist of six modules, leading to internationally-recognized certificates

27 May 2014, New Delhi - Procurement services in India represent 25 percent of GDP. Yet, there is a dearth of procurement professionals in the country. In a first-of-its-kind initiative to build capacities of health professionals and strengthen public healthcare system in the country, the Health and Family Welfare department of the Government of the National Capital Territory of Delhi today signed a Memorandum of Understanding (MoU) with UNDP. As part of the MoU, UNDP will provide training to 50 doctors and other staff members of the Government of Delhi in Supply Chain Management and Procurement processes based on the principles of transparency, competitiveness, sustainability and best value for money. The MoU was signed by John Sorensen, Country Director, UNDP India and S.B. Shashank, Special Secretary, Ministry of Health and Family Welfare, in the presence of S.K. Srivastava, Chief Secretary, Government of the National Capital Territory of Delhi; S.C.L. Das, Secretary, Health and Family Welfare; N.V. Kamat, Director, Health Services; and Dr. Vasantha Kumar, Mission Director, National Health Mission.

The National Capital Territory of Delhi has over 40 hospitals, some of which provide multi and super- specialty services. In order to manage the ever-increasing demand for quality healthcare services in these hospitals, the government of Delhi procures a wide range of drugs, consumables, medical equipment and services, from time to time. However, the absence of a robust procurement process and training has often resulted in time and cost overruns with poor quality delivery. Highlighting these gaps, S.K. Srivastava, Chief Secretary, Government of the National Capital Territory of Delhi said, “We need a lot of procurement services, but there are several gaps. The Agreement with UNDP will help us handle these gaps and make procurement efficient, corruption-free and in accordance with state procedures. It is a precursor to getting better supply chain management in the department.” The Chief Secretary also stressed that this procurement training will be extremely useful and  other departments of the state can also consider to take benefit from this partnership.

The procurement training and certification programme will be offered by UNDP in collaboration with the International Trade Centre, Geneva and the Institute for Supply Management, USA. The six-month training, mostly web-based, would consist of six modules, leading to internationally-recognized certificates- International Certificate in Supply Chain Management (SCM); Advanced International Certificate in SCM; and International Diploma in SCM. The certificates will be issued on successful completion of online exams. By developing capacities through this training, health staff will be able to professionally manage procurement of services and equipment with quality assurance. Highlighting the importance of putting in place such a process, John Sorensen, Country Director, UNDP India said, “It’s apparent that the Government of Delhi is taking a lead in capacitating the most valuable resource that they have- its personnel. We are pleased to engage with the Government of Delhi in providing training in a structured way to its personnel in best procurement practices and certification to ensure that procurement is cost-effective and efficient.”  

The Agreement was part of a slew of measures that were launched by the government of Delhi on the occasion. These included inauguration of an online registration system for booking outpatient department (OPD) appointments; release of a handbook on Standard Treatment Guidelines; and the launch of e-office application.