Pathways for an Inclusive Indian Administration (PIIA)

What is the Project About

Pathways for an Inclusive Indian Administration

The project, in partnership with the Ministry of Personnel, Public Grievances and Pensions, aims to strengthen both the capacities of civil servants and their enabling environment to achieve an efficient, transparent and accountable public administration at both national and state levels.

Planned Initiatives

What have we accomplished so farPhoto: UNDP India
  • Support to key legislative and policy reform initiatives, such as the National Training Policy and Service Guarantee Acts

  • Provide technical assistance to strengthen competency and personality/performance assessment mechanisms

  • Support a Civil Service Leadership Development Policy and Action Plan

  • Initiate capacity and leadership development activities for civil servants in select ministries/departments/agencies

  • Institutional strengthening and knowledge management at the Lal Bahadur Shastri National Academy of Administration/National Institute of Administrative Research

  • Support, document and disseminate innovative policies and practices for service delivery

  • Develop an evidence base on successful practices and case studies for policy advocacy and reform

  • Facilitate international partnerships to share knowledge and best practices

Funding Support by

Donor Name Amount Contributed
United Nations Development Programme US$ 385,000

Expenditure in Previous Fiscal Year

Year Amount
2012 US$ 229,215
2011 US$ 132,174

Press Releases

Eight State Governments Lead the Way in Strengthening Accountability towards Speedy Delivery of Public Services
23 November 2012, Bhubaneswar - The consultation organized by the Odisha government, UNDP and the World Bank focused on sharing experiences with the Right to Service Act implemented in 14 Indian states towards enabling citizen-centric public service delivery.

Competency-based Human Resource Management – A Step Towards an Outcome Oriented and Citizen Centric Public Administration
21 November 2012, New Delhi -
A day-long consultation, organized by UNDP and Government of India examined approaches to introducing competency-based human resource management in India’s public administration.

A Two-day Long Conference Examines Approaches to Competency-based Performance Management for the Indian Civil Service
28 November 2011, New Delhi - A two-day long conference organized by the Ministry of Personnel, Public Grievances and Pensions and UNDP examined approaches to competency-based performance management for the Indian civil service to enable individual officers to respond to the emerging needs of their roles.


Brainstorming towards a Competency Framework for India’s Civil Services
11 January 2013 - A day-long brainstorming session, to provide crucial inputs to the draft framework which helps understand and define competency in the Indian Civil Services, was organized by UNDP in partnership with the Government of India. The draft competency framework developed as part of the PIIA project, a joint collaboration between UNDP and the Government of India, is being implemented by the Department of Personnel and Training (DoPT), Ministry of Personal, Public Grievances and Pensions (MoP). A key objective is to support the shift towards the Competency-based Human Resource Management of the Indian Civil Services.

Governance in the 21st Century - Leadership Development in Civil Services
06 September 2012 - In partnership with the National Institute of Administrative Research, the Lal Bahadur Shastri National Academy of Administration and the Department of Personnel and Training, Government of India, a multi-stakeholder seminar has been organized to take forward the agenda of leadership development for better governance in the country.

UNDP and National Institute of Administrative Research Sign Agreement on Leadership Development for the Civil Services
25 April 2012 - The United Nations Development Programme (UNDP) and the National Institute of Administrative Research (NIAR), Government of India, have signed a letter of agreement to enable the implementation of activities under the Pathways for an Inclusive Indian Administration (PIIA) project. Under this agreement, NIAR will establish a Leadership Development Cell which will undertake research to gather best practice from India and abroad, develop training materials and elaborate policy recommendations that will complement the National Training Policy. This initiative is one component of a wide ranging partnership between UNDP and the Department of Personnel and Training (DoPT) of the Ministry of Personnel, Public Grievances and Pensions which aims at developing capacities for an inclusive and results-oriented civil service.